IAN joins together a community of growing and profitable associates to leverage premium volume and help them navigate the Independent Agent Road! The value of the local Independent Insurance Agent to customers who buy from them is the foundation of our future success, as it shapes the goals we set, marketing and sales decisions we make and strategies we will develop.
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IAN Associates, “Empowered Locally”, are Independent Insurance agencies who strive to maximize new business growth, client retention, customer satisfaction, loss ratio control and maintain a continued commitment to all Customers/Clients/Prospects and the Insurance Companies they represent.  

What does an Associate Look Like?

  • Knows the “ins & outs” of insurance.
  • Provides a choice of companies, coverage options and price points.
  • Licensed expert that can help make smart insurance decisions.
  • Personal adviser working to understand individual needs.
  • Advocates with the insurance companies on billing, coverage, and claims.
  • Neighbor and definitely highly involved in the community.
  • Lifetime consultants, constantly reviewing, and updating coverage.
  • Strives to maintain:
    • New Business Growth more than 5%
    • Client Retention Rates more than 90%
    • Loss Ratios of 50% or less on Personal Lines Business
    • Loss ratios of 40% or less on Commercial Lines Business
IAN is committed to driving a business model that increases revenue, customer retention, new business growth, loss ratio and risk management control procedures that will produce the highest return for all the Insurance Companies they represent, while creating a stable, consistent, and valuable stream of income for their agencies. If strategies and business plans focus on these challenges, future success is very bright.