Main Street America Insurance

Company Profile: MAIN STREET AMERICA INSURANCE® started in 1923 with the founding of National Grange Mutual Insurance Company (NGM), which was created to provide affordable insurance coverage to Grange Fraternity members in New Hampshire. In 2005 NGM converted to a mutual holding company structure and the formation of Main Street America Group Inc. MAIN STREET AMERICA INSURANCE® provides customized solutions for personal lines and commercial lines insurance as well as fidelity bonds and surety bonds, which are offered exclusively through independent agents.

MAIN STREET AMERICA INSURANCE® based in Jacksonville, Fla. and offers a wide range of commercial and personal insurance, to "Main Street" individuals, families, and businesses in 37 states and fidelity and surety bond products in 47 states and the District of Columbia. They recently merged with Wisconsin-based AMERICAN FAMILY INSURANCE®, a trusted company with a 90-year history. The merger will improve diversity of risk, promote growth through geographic expansion and provide agents and policyholders broader product offerings. Main Street America partners with more than 3,000 independent agents to provide superior, personal service to more than 650,000 policyholders:

milestones:

1923 - National Grange Mutual Insurance Company (NGM), begins operations.
1985 - Circle of Excellence established.
2005 - Main Street America Group is formed.
2012 – Acquires Austin Mutual insurance
2015 – Launched Main Street Protection Auto program.
2018 – Merged operations with American Family Insurance.

Financial Stability:

A.M. Best affirmed MAIN STREET AMERICA INSURANCE® with an "A" (Excellent) Financial Strength Rating, with a Stable Outlook, as well as the companies “a+” Issuer Credit Rating.
Ended 2017 with a surplus (capital) of $1.09 billion. The company also had net premium growth of 13.5 percent and AMERICAN FAMILY INSURANCE® added $955 million to policyholder equity in 2018. The group’s revenue increased to $11.3 billion in 2020 from $9.5 billion in 2017.
2020 Direct Written Premiums more than $11.3 billion.

Employee, Customer and Community Oriented:

MAIN STREET AMERICA INSURANCE® feels it is not the “what” we do, but the “how” we do it that distinguishes us from the competition. This is defined as “The MSA Experience.” This experience is reinforced and strengthened through interactions with customers and is created by employees who are flexible and adaptable in the ever-changing marketplace.
Ownership, relationships, and service are the fabric that binds the company and their employees. Since their founding, the company has remained committed to demonstrating a core value of service through many philanthropic efforts and to making a positive impact in the communities where employees live and work. Main Street America’s broad community outreach includes:
- United Way – Supporting the annual nationwide United Way campaign donating nearly $100,000 annually to local United Way agencies (combined employee payroll deductions and company matches).
- NGM Charitable Foundation and Austin Mutual Foundation - Supporting local nonprofit organizations across the United States focused on health and welfare, educational, cultural, and civic needs.
- Annual Honorarium Program - In the spirit of holiday season giving provides much-needed funding to a designated nonprofit organization in each of their eight office markets across the country.
- Higher Education: University of North Florida Scholarship - Established a $25,000 scholarship program at the University of North Florida (UNF) to fund educational opportunities for students enrolled in the College of Education and Human Services.
- Primary and Secondary Education - Supported Woodland Acres Elementary School since 2009. This partnership includes a dedicated team of employees who volunteered to tutor students monthly at the public elementary school. In Keene, N.H., we partner with Keene High School North Campus, a specialty school for “at-risk” youth.
- Holiday Food and Toy Drives - Conducts year-end holiday season food and toy drives at their eight locations around the country to benefit Toys for Tots and Project Share and Children’s Hospital of Minnesota.
- Employee Volunteer Activities - Provides employees the opportunity of a volunteer day, which enables them to spend an entire workday (or two half days) volunteering at a local organization of their choosing, such as a nonprofit agency, school, or religious organization.

Company Highlights:

MAIN STREET AMERICA INSURANCE® is the founding company partner of Trusted Choice®, the global branding program of the Independent Insurance Agents & Brokers of America.
Honored with two Best of Show Awards and three Awards of Excellence during the 59th Annual Insurance Marketing & Communications Association (IMCA) Showcase Awards Gala in 2017.
The Circle of Excellence is an annual recognition program for employees and members are nominated by fellow employees and selected by the company’s senior management team for their embodiment of the organization’s core values of ownership, relationships, and service.

Industry Rankings:

AMERICAN FAMILY INSURANCE® / MAIN STREET AMERICA INSURANCE® group is the 14th largest property and casualty insurer in the United States and based upon 2019 premiums written per NAIC Report.
14th largest property and casualty insurer in the United States based upon 2018 premiums written per A.M. Best.
- 7th largest writer of Homeowners Insurance in the United States.
- 9th largest writer of Private Passenger Auto Insurance in the United States.
315th on the Fortune 500 list of largest corporations in the United States.

Products Offered

Personal Insurance
    Auto
    Home
    Renters & Condos
    Umbrella
    Landlords
    Flood

Commercial Insurance
    Business Owners
    Contractors
    Commercial Auto
    Workers Compensation
    Umbrella
    Bonds
    Flood
    Commercial AgriBusiness

Operating Territory

www.msainsurance.com

(425) 448-9190
8561 154th Ave NE
Suite 250
Redmond, WA 98052
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