State Auto Insurance Companies

Company Profile: STATE AUTO® Insurance Companies story began in 1921 when Robert Pein set out to create a new kind of insurance company. He was frustrated by insurance rates that were too high and claim settlements that weren’t handled fairly. State Automobile Mutual Insurance Company would be different. He pledged reasonable rates with prompt and fair claim service that remain our hallmark to this day. 

STATE AUTO® Insurance Companies nearly 100-year history of business operations, has developed a well-respected heritage and built a strong foundation. State Auto has always celebrated a culture of people who care, deliver exceptional service, plant themselves firmly in the communities they serve, genuinely understand their customers, and develop trusted relationships. 
Financial Stability:
  • STATE AUTO® Insurance Companies has received an A+ (Superior) rating from the A.M. Best Company. 
  • The ratings reflect State Auto’s strong capitalization, favorable earnings trend, and excellent regional market franchise. These attributes reflect its long-standing market presence, well-established agency relationships, diversified product offerings and adherence to sound underwriting fundamentals.
  • 2019 Direct Written Premium more than $1.8 billion. 
Employee, Customer and Community Oriented:
  • STATE AUTO® Insurance Companies believes to ensure long-term success you must put diversity to work—that is, bring together people with differing experiences and talents and create a culture of inclusion that enables each employee to do their best work, offer up their best ideas, and work cooperatively with colleagues. We must start by providing an environment of fairness and equitable treatment of everyone, regardless of their human differences.
  • Actively supports the communities in which their employees live and work. Not only in dollars, but through the time and energy of associates. Encouraging participation in runs, walks, tutoring programs, and fundraisers, and more than 20 State Auto officers are members of foundations and boards that support the arts, education, and human services.
    • Invest a Day: Grants associates a day off each year to volunteer in their community and State Auto associates have invested thousands of hours.
    • Community Partnerships: Partners with non-profit organizations in Columbus and other locations across the country to support local needs of each community.
    • State Auto Foundation: Established in 1988, is a non-profit corporation that administers a trust fund dedicated to other organizations. The Foundation acts on behalf of the corporate giving interests of the State Auto Insurance Companies.
    • Associate giving campaigns:  Associates generously support the United Way and Mid-Ohio Foodbank through annual giving campaigns. Drives throughout the year are organized to collect items for local organizations such as food, coats/hats/gloves, school supplies.
    • Jay Yano Community Service Award: Created in 2016 to honor our late General Counsel, Jay Yano, the award honors a State Auto associate who demonstrates significant contributions to the community through leadership, passion, and a commitment to volunteerism in service to others.
Company Highlights:
  • STATE AUTO® Insurance Companies has strengthened their foundation and are once again relevant in the insurance industry. Policy processing and billing systems have been rebuilt and all new products for personal lines and small commercial have been developed. 
    • Exited lines of business does not core to their strategy and most importantly, created a culture that provides a greater opportunity for success in a rapidly changing marketplace. 
  • Relevance can be measured in many ways, but none is more critical than the fact that in 2018 a 98.6% statutory combined ratio along with 12.5% net written premium growth in personal and commercial lines of business is a terrific accomplishment. 
  • Financial results are the strongest indicator, along with qualitative feedback, of an important and valued market for agents. That value manifests itself through a combination of competitive products, ease of doing business and compensation. Numbers confirm  deliverance of value for distribution partners.
  • Well positioned for the future with a digital platform, well designed products, a talented workforce, innovative culture, and outstanding distribution force. 
  • 2019 - Named a recipient of a CIO 100 Award by IDG’s CIO, which recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology (IT).
Industry Rankings:
  • STATE AUTO® Insurance Companies is the 54th largest Property and Casualty Insurer/Group in the United States based upon 2018 revenue per AM Best reporting.

Products Offered

Individuals
    Auto
    Home
    State Auto Safety 360®
    Condo
    Dwelling Fire
    Renters
    Umbrella
Businesses
    Property
    Liability
    Business Auto
    Business Owners' Policy
    Commercial Umbrella
    Industry Solutions
    Risk Engineering
    Workers' Compensation
    Employment Practices Liability
    Cyber Coverage
    Data Breach
    Fleet Safety 360
Farm and Ranch
    Farm and Ranch
    Farm Auto
    Farm Umbrella
    Ag Smart 360

Operating Territory

www.statesuto.com
(425) 448-9190​
8561 154th Ave NE
Suite 250
Redmond, WA 98052​
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