MAPFRE Insurance

Company Profile: MAPFRE℠ INSURANCE originated in Massachusetts as The Commerce Group, Inc. (CGI), founded in the town of Webster, Massachusetts in 1972. They are the largest private passenger automobile insurer, homeowners’ insurer and commercial automobile insurer in Massachusetts and now offer a full range of insurance products, including coverage for automobiles, homes, motorcycles, watercraft, and businesses in 19 states across the United States through a network of more than 4,200 independent agents and brokers.

MAPFRE℠  INSURANCE is part of the MAPFRE Group, a global insurance company present on five continents. It is the benchmark insurer in the Spanish market, the leading multinational insurance group in Latin America and one of the top 10 insurance companies in Europe in terms of premium volume. MAPFRE Group does business in over 100 countries across five continents. MAPFRE has over 36,000 employees serving over 30 million customers worldwide.
milestones:
  • 1933 - The Association of Owners of Rural properties in Spain creates MAPFRE
  • 1962 - Acquires Central Public Works and Appropriations develops a network of funding throughout the Spanish territory
  • 1975 - FUNDACIÓN MAPFRE and MAPFRE REINSURANCE SERVICES are created. 
  • 1981 - Central Investment and Loan becomes MAPFRE
  • 1984-1992 - Expands presence in Colombia, Argentina, Paraguay, Chile, Mexico, Puerto Rico, Ireland, and Brazil
  • 2008 – Acquires US insurer, American Commerce Insurance Company.
  • 2010 - The Commerce Group, Inc. is renamed MAPFRE USA
  • 2011 - Ranked by Fortune and Forbes as among the “500 Best and Most Admired Companies in the World”
Financial Stability:
  • MAPFRE℠ is rated A (Excellent) by A.M. Best.
  • Their combined ratio improved two percentage points in the last twelve months, to 97.6 percent, reflecting MAPFRE’s efficiency and professional business management, while the expense ratio also decreased nearly one percentage point, to 27.4 percent. 
  • 2018 revenue surpassed $29.5 billion, with net earnings of $587 million. 
  • 2018 Direct Written Premiums of the North America Operations was almost $2.7 billion.
Employee and Community Oriented:
  • MAPFRE℠ strives to build lifelong relationships, take care of people, and build relationships based on trust. They are committed to providing high quality products and valuable services, as well as exceptional customer experiences. That’s MAPFRE… People who take care of people.®
  • The leading provider of home and auto insurance in Massachusetts, announced a commitment to expand its Community Partners program in 2018.
  • Fundación MAPFRE is a non-profit organization created by MAPFRE in 1975 to promote the well-being of society and citizens across the company’s footprint. Active in 30 countries, Fundación MAPFRE focused on five areas.
  1. Accident Prevention and Road Safety: To prevent all kinds of unintentional injuries, with particular emphasis on road safety.
  2. Insurance and Social Protection: Push, promote and spread knowledge about the culture of Insurance and Social Protection.
  3. Culture: To foster the access citizens have to Culture, the Arts and Literature.
  4. Social Action: Contribute towards improving the living conditions of the most disadvantaged people and social groups.
  5. Health Promotion: To contribute to improving the quality of life, undertaking actions that contribute to significantly reducing society's morbidity rates.
  • Employees participate in a variety of  partnerships and programs with nonprofit organizations such as Worcester Community Action Council, Best Buddies, Boston Children’s Hospital, Teach For America and Bottom Line that provided support and give  back to the communities in which they work and live.
    • Best Buddies International - An international movement of volunteers that creates opportunities for comprehensive work, leadership development and inclusive life for students with intellectual and/or developmental disabilities. Since its founding in 1989, the organization has grown, and today its comprehensive employment program has created more than 400 jobs in the United States. 
    • Child Injury in The United States - In collaboration with the Johns Hopkins Center for Injury Research and Policy, carries out research on intentional and unintentional injuries suffered by children from 0 to 14 years of age in the United States. 
    • Injury Prevention Program Boston Children’s Hospital - The “Safe Play Starts Here” program that in collaboration with Boston Children’s Hospital has as its goal educating the community so that all homes take measures to prevent injuries, especially injuries sustained by children. 
  • Recently received an “A+” Accreditation rating from the Better Business Bureau (BBB), in all the 19 states where it conducts business. 
Company Highlights:
  • MAPFRE Better Business Bureau Accreditation requires adherence to very high ethical standards and is dedicated to the values of trust and integrity in all its actions including the BBB Principles for Trust; Build Trust, Advertise Honestly, Tell the Truth, Be Transparent, Honor Promises, Be Responsive, Embody Integrity, and Safeguard Privacy. 
  • Their recently approved strategic plan for the 2016-2018 period, focuses on profitable growth and has customer orientation, digital transformation, excellence in technical management, strengthening of the internal culture and human talent development as its main axes.
Industry Rankings:
  • MAPFRE is the 50th largest Property and Casualty Insurer in the United States based upon 2018 AM Best report.
  • 21st largest Private Auto Insurer in the United States.
  • 33rd largest Homeowners Insurer in the United States.
  • Largest Personal Lines Insurer in Massachusetts.

Products Offered

Auto Insurance
    Disappearing deductible
    Drive-in-Appraisal
    Accident forgiveness
    Auto Glass program
    Car EZ
    DriveAdvisor
    ePICS
    TeenSMART
Property Insurance
    Restorationist
    Premier Living
    IT Help Desk
    MAPFRE Select Home
    Restoration Program
    Home System protection
    Identity theft
    ePICS Homeowners
Other Insurances
    Life Insurance
    Travel Insurance
    Business Insurance
    Umbrella Insurance
​    Motorcycle Insurance
    Watercraft/Boa/Yacht
    Recreational Vehicles

Operating Territory

www.mapfreinsurance.com
(425) 448-9190​
8561 154th Ave NE
Suite 250
Redmond, WA 98052​
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